Frequently Asked Questions

Yes! Residents have access to an online portal and app that includes services such as paying rent and submitting maintenance requests.

Yes! Every apartment at 360 at Jordan West comes with a washer and dryer included.

Yes! High-speed internet (500 MB) is included for just $60 per month.

Our community offers a fantastic lineup of amenities:

• Resort-style pool and hot tub
• 24-hour fitness center and yoga studio
• Climate-controlled underground parking
• Outdoor fire pit and grills
• Clubhouse with Wi-Fi
• Hammock garden and party room
• Pet wash stations and dog park
• Bike storage and nearby trail access

Yes, residents have access to a large clubhouse with free Wi-Fi, social spaces, and more.

Residents have several parking options: climate-controlled underground garage parking, off-street parking, and detached garages. Contact us for garage pricing and availability.

Yes, each apartment building has an elevator.

Yes! Both cats and dogs are welcome — no weight limits or declawing required. View full details on our Pet Policy page.

Definitely — our apartment community features a dog park, plus pet wash stations in every building.

360 at Jordan West offers a variety of spacious floor plans:

• Studio apartments ranging from 468 to 529 sq. ft.
• 1-bedroom apartments ranging from 750 to 1,050 sq. ft.
• 2-bedroom apartments ranging from 1,084 to 1,356 sq. ft.
• 3-bedroom apartments at 1,519 sq. ft.

Yes, short-term leasing options are available. Contact us for details.

Yes, a guest apartment is available for visitors — contact our office for availability.

Yes, any apartment can be furnished with the help of our leasing team — reach out to us for details.

All leaseholders must maintain a liability insurance policy per our leasing agreement. Personal property coverage is not required but is recommended. We offer a master policy for those without third-party coverage on or before move-in day.

A detailed criminal background check will be conducted on all applicants aged 18 and older to review certain felony offenses with discharge dates within the last 7 years. This includes, but is not limited to, offenses such as terroristic threats, property or personal safety-related crimes, and drug-related crimes. All registered sex offenders will be automatically denied. Applicants charged with arson (misdemeanor or felony) will be denied. Each applicant’s criminal history will be reviewed on a case-by-case basis and may result in denial.

View our Rental Application criteria in full.

Our credit requirements vary by the market by which you are applying in. Credit history and/or risk of applicant(s) will be assessed based on a credit report from our tenant screening provider, RentGrow.

View our Rental Application criteria in full.

360 at Jordan West is located in West Des Moines, IA, just steps from Jordan Creek Town Center and minutes from I-35 and I-80. You’ll love the walkability and easy access to shopping, dining, and entertainment. Learn more about our location on our Neighborhood page.

We’re a short drive from Jordan Creek Town Center, Hy-Vee, Trader Joe’s, and The Cheesecake Factory. Entertainment options like Cinemark Century, Spare Time, and Dave & Buster’s are also minutes away. See what else is close to 360 at Jordan West on our Neighborhood page.

Schools within the West Des Moines Community School District and Waukee Community School District, such as Brookview Elementary, Valley High, and Indian Hills Junior High, are all within a short drive.

Definitely! You'll have easy access to local bike trails, Raccoon River Park, Walnut Woods State Park, and more.