Resident Resources
Pay Rent
Resident Portal
Submit Maintenance
Resident FAQs
Certain maintenance situations are urgent and require quick action. To help you understand which situations you should call our after hours emergency line for, please visit our Emergency Maintenance page.
Residents can pay rent online through Bilt or Flex. Each option works a little differently, so we recommend reviewing the available features to determine which works best for you.
To learn more and compare the options, please visit our Payment Options page.
Rent is due on the 1st of every month. There is a grace period until 11:59 p.m. on the 5th of every month for online payments.
Yes! All of our apartments are pet-friendly and welcome your furry friends. Many even have no breed restrictions. Since pet policies can vary slightly by community, we recommend checking the specific community’s website or contacting the leasing team directly for details and fees.
Utility requirements vary by community, including which services you’re responsible for setting up and whether they need to be in your name. Refer to the move-in checklist provided by your community for specific instructions, or contact your leasing team with questions.
All leaseholders must maintain a liability insurance policy per our leasing agreement. Personal property coverage is not required but is recommended. We offer a master policy for those without third-party coverage on or before move-in day.
Renters insurance policies must list the property as an additional interested party using the following mailing address: PO Box 3687, Coppell, TX 75019. Policies must also include a minimum of $100,000 in personal liability coverage.
