Frequently Asked Questions
We're here to help make your living experience exceptional. Below, you'll find answers to some of the most common questions about our apartments and policies. If you need further assistance, don't hesitate to reach out to us.
Any of our apartment homes can be easily furnished with the help of our leasing teams. Furnishings vary from community to community, so please reach out to the leasing team at your community for specific information. More information about the types of furnishing we offer can be found here.
Some of our communities offer short-term leases, however, lease lengths are managed independently at each community, and may not be available at every single one. We recommend calling the community’s leasing office to discuss short term lease availability.
Yes! All of our apartments are pet-friendly and welcome your furry friends. Many even have no breed restrictions. Since pet policies can vary slightly by community, we recommend checking the specific community’s website or contacting the leasing team directly for details and fees.
A detailed criminal background check will be performed on all applicant(s) 18 years and older to review for certain felony offenses with discharge dates within the last 7 years. Items include, but are not limited to; terroristic threats, property or personal safety related crimes, drug related crimes. All Registered Sex Offenders will automatically be denied. Anyone charged with arson (misdemeanor or felony) will be denied. Applicant’s criminal history will be determined on a case-by-case basis and may result in a denial.
Our credit requirements vary by the market by which you are applying in. Credit history and/or risk of applicant(s) will be assessed based on a credit report from our tenant screening provider, RentGrow. To learn about specific credit criteria by location, view the Rental Application Criteria in full:
All leaseholders must maintain a liability insurance policy per our leasing agreement. Personal property coverage is not required but is recommended. We offer a master policy for those without third-party coverage on or before move-in day.
View our emergency maintenance guide to determine when your maintenance request is an emergency that requires calling our 24-hour line.
Yes, we offer a variety of smoke-free living options. Many of our apartment communities are entirely smoke-free, while others have specific smoke-free buildings available. View the full list of communities offering smoke-free options below or on our interactive map.
Entirely Smoke-Free Communities
These apartment communities are 100% smoke-free:
Lincoln- 2twenty2
- Brynwood at Wilderness Ridge
- Cascade Pines
- Haven at Uptown
- North Pointe Villas
- The Flats at 84
- The Flats at Shadow Creek
- The Knock
- The Villas at Mahoney Park
- The Villas at Wilderness Ridge
- WH Flats
Smoke-Free Buildings
These apartment communities offer specific buildings that are smoke-free:
Lincoln OmahaWe do not currently have 55+ apartment communities.